Shipping Overview

Within Germany:

• Standard shipping: €5
• Express shipping: from €25
• Free shipping with customer account: from €30 order value
• Free shipping without customer account: from €500 order value

Please note: Standard shipping is free from €30 when ordering with a customer account.

Attention: International shipping is excluded from these rules. Shipping costs abroad depend on weight and destination country and are transparently displayed at checkout. 

Within Germany, we offer DHL express shipping. If your order is received by 1:00 pm on a regular dispatch business day, payment is complete and all items are in stock, we can dispatch it on the same day. This does not mean same-day delivery.

Express deliveries are made Monday to Friday. Saturday delivery cannot be guaranteed.

We normally dispatch in-stock orders within 24 hours, often sooner. Exceptions are possible. Dispatch processing and delivery are different stages; actual transit time may vary. Please also check the delivery estimate shown on the product page.

International orders are sent with DHL Premium Service.

In our online shop, there is no minimum order value and no surcharge for small quantities. You only order what you truly need – without any restrictions. 

For shipping, we reuse suitable boxes and packaging materials whenever possible. This helps us make sensible use of available materials and avoid unnecessary packaging waste.

With DHL GoGreen Plus, we support measures to reduce CO₂ emissions when transporting our shipments.

You can edit saved delivery and billing addresses in your customer account under “Addresses”. For an order paid by bank transfer in advance, we can correct the delivery address as long as it has not yet been dispatched. For other payment methods, please contact us to arrange cancellation; you can then place a new order with the correct address.

Change address in customer account Cancel order via email

You can pay for your order online and collect it from our store in Oldenburg. Select “Pick up in store” during checkout. Your order is usually ready within a few hours. If the option is not displayed, leave a note in the order comments. We will email you when it is ready.

Collection address:
die form – Haarenstraße 33
26122 Oldenburg
Germany

Opening hours:
Tuesday–Friday: 10:00 am–6:00 pm
Saturday: 10:00 am–6:00 pm

Route with Google Maps

If your package shows visible damage on delivery, please refuse to accept it and ask the delivery person to document the damage in writing. DHL will repackage the parcel and return it to us. Please inform us by phone or email so we can process the issue promptly. If you accepted a damaged parcel, take clear photos of the packaging and visible damage before opening it. If any items are damaged, photograph them and email us the pictures. We will review the case and get back to you.

Report damage